Refund Policy
Refund Policy for CFM Today (www.cfm.today)
Effective Date: 30/12/2016
Thank you for choosing CFM Today as your online education platform. We are committed to providing you with valuable and high-quality educational content. However, we understand that circumstances may arise that require a refund. Please read our refund policy carefully before making any payment.
1. Course Enrollment and Registration Fees
1.1 Course Enrollment: By enrolling in a course on CFM Today, you acknowledge that you have reviewed the course description, curriculum, and any other relevant details. We encourage you to contact our support team or review any available course previews before making a payment to ensure the course meets your requirements.
1.2 Registration Fees: Registration fees for courses are non-refundable and non-adjustable under any circumstances. Once you enroll in a course and pay the registration fee, it will not be refunded or credited toward any other course.
2. Refund Eligibility
2.1 Full Refunds: CFM Today will provide a full refund of the course fee if the request is made within 10 days from the date of purchase, provided that you have not completed more 10 % of the course content.
2.2 No Refunds After 11 Days: After 11 days from the date of purchase, no refunds will be granted, regardless of the course progress.
2.3 Technical Issues: If you experience technical difficulties accessing the course materials and are unable to resolve them with the help of our support team within 7 days of purchase, you may be eligible for a refund.
2.4 Unsatisfactory Course Content: If you are dissatisfied with the course content's quality, please contact our support team with specific feedback. While refunds are not guaranteed in such cases, we will review your concerns to improve our services.
3. Refund Request Procedure
3.1 To initiate a refund request, you must contact our customer support team via email or contact form, its link is available on our website at contact us page. Please include your full name, email address, course name, and reason for the refund request.
3.2 Refund Processing: Once your refund request is received and approved, we will process the refund within 30 business days. The refund will be made using the original payment method used during the purchase.
4. Course Completion and Refunds
4.1 No Refunds for Completed Courses: If you have completed more than 11 % of the course content, you will not be eligible for a refund.
4.2 Certification Eligibility: If a course includes a certification exam and you have completed the course and qualified for the certification, you are not eligible for a refund.
5. Changes to Refund Policy
5.1 CFM Today reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our Website.
By enrolling in a course on CFM Today, you agree to the terms of this refund policy. If you have any questions or need further clarification, please contact our customer support team before making a payment.